The problem
Website enquiries often arrive with too little context. Teams then spend time asking the same qualification questions, copying details into a CRM, and deciding who should follow up.
The concept
This assistant turns a basic enquiry into a structured brief. It identifies the requested service, urgency, likely fit, and missing information before creating a clean handoff for a person.
Example workflow
- Capture the visitor’s initial request and contact details.
- Classify intent and identify missing qualification information.
- Ask a short set of relevant follow-up questions.
- Create or update a lead record with the full conversation summary.
- Route the lead and notify the appropriate person.
What is real today
The interaction and workflow are presented as a concept demo. It is not represented as a deployed client system and contains no invented results.